Training sessions are booked for a specific coach at a specific time and location. If you need to cancel or move a session, contact us as early as you reasonably can by calling 504-782-6340 or emailing inphasetraining@gmail.com.
The minimum notice period required to cancel or reschedule without charge has not been published by the business and must be set before this page goes live. Until it is set, we will always try to accommodate a reschedule.
Because our coaches travel to your location, a session that is cancelled at the door still costs the coach the journey. Any late-cancellation or no-show charge must be confirmed by the business before publication.
If we cancel a session for any reason — coach illness, vehicle failure, or a scheduling error on our side — you will be offered the choice of a replacement session at a time that suits you, or a full refund of that session's value. You will never be charged for a session we cancel.
Sessions take place outdoors and at client locations across Dallas and Arlington. If lightning, extreme heat, ice, or any other condition makes training unsafe, we will reschedule at no charge. Safety decisions are made by the coach on site and are final.
Multi-session packages (5, 10 and 20 sessions) may be cancelled at any time. Sessions already delivered are charged at the equivalent single-session rate, and the balance is refunded. See the Refund Policy for how that is calculated.
Team coaching engagements and group bookings involve more scheduling on our side. Notice requirements for team bookings should be agreed in writing at the time of booking.
Phone 504-782-6340 · email inphasetraining@gmail.com · hours Monday to Sunday, 5:00 am to 8:00 pm.
