Mon–Sun · 5:00 am – 8:00 pm
504-782-6340 · We travel to you
Help centre

Frequently asked questions

01

Booking & sessions

How do I sign up for training?

Book online through our scheduler, or call 504-782-6340 and tell us about the athlete — their age, their sport, and what you want to change. We'll match them to the right coach on the roster and put a session on the calendar.

Do you train all ages and skill levels?

Yes. Track & Field is open to anyone aged 5 and up at any experience level, and our sport programmes run from complete beginners through competitive travel and select players.

Where do sessions take place?

At your location. We serve Dallas, Arlington and the surrounding DFW area, and the trainers travel to you — your field, your court, your driveway. Group agility sessions have also run outdoors at Exall Park, 1355 Adair St, Dallas, TX 75204.

What are your hours?

Seven days a week, 5:00 am to 8:00 pm.

Can two families share a session and split the cost?

Yes — cost-sharing is explicitly allowed.

02

Pricing & payment

What does training cost?

Full rates are published on the Training & Rates page. Standard sport sessions start at $60 for 45 minutes or $75 an hour, with packages down to $1,200 for 20 sessions. Track & Field is priced separately and runs $5 under the standard card at every tier.

Is there a first-time discount?

Yes — new clients get 50% off their first session with promo code HALF23.

What payment methods do you accept?

Payment is taken at the time of booking. The accepted payment methods are set by the business and should be confirmed before this page is published.

Do packages expire?

No expiry period has been published for multi-session packages — confirm with us when you buy.

03

Policies

What if my athlete doesn't improve?

We guarantee improvement, or you get your money back. See our Refund Policy for how to claim it.

What if I need to cancel or move a session?

Contact us as early as you can — details are on the Cancellation Policy page.

What happens if the weather is bad?

Sessions run outdoors at your location, so weather matters. If conditions are unsafe we will reschedule at no charge — see the Cancellation Policy.

How do I contact you?

Call 504-782-6340, email inphasetraining@gmail.com, or use the Contact page. We typically respond within 24 hours on business days.